Minacious
A customer service agent working from home is terrorized by a dissatisfied psychopathic caller.
DEAD LINE
During a zombie outbreak, a recently bitten call-center employee working for a specialist 'Survivor Hotline' must help a young woman escape her infected mother and get to safety before he becomes one of the undead.
The Table Serving
Felicia, a regular at the local fast food joint, gets tired of waiting for her order and decides to speed up the process.
American Retail
The fictitious retail chain, Entropy, entices shoppers only to crush the dreams of those who work there. Here, a disillusioned sales associate will have to face her inner demons after her sister vanishes.
Pierre West
Pierre West's everyday life revolves around his work and few hobbies. When his tv-set suddenly breaks, an unexpected life journey begins. A film about a man and loneliness.
Because We Love It
Documentary filmmaker Brendan Langelle Lyle follows Halifax's DIY-band Customer Service on a two week Canadian tour. Stuffed inside a sketchy van and going through the repetitive motions of touring, get to know the band members and learn why they put themselves through the hell of the road.
I've Got Your Number
Two telephone repairmen have many adventures and romance a pair of blondes.
Stay Alive in '75
Ebenezer Jones is visited by the Ghost of Hospitality Past in the night, who confronts him about his mediocre customer service at a Holiday Inn. Will a vision of a desolate Hospitality Future make Ebenezer change his ways?
Florence in Customer Care
A customer care representative at a furniture website begins to unravel as a mysterious rash appears on her body.
Rachels Don't Run
A customer support rep monitoring late-night calls at an AI companionship service impersonates an artificial hostess to speak with a client that she’s developed affection for. A story of profound loneliness and the disappointments of human nature.
Make Mine Service
Training and Customer Service information film sponsored by the Marketing Retail Sales Department of the Standard Oil Company. Features product placement for brands like Atlas and Chevron.
Doing Whatever It Takes!
Noted customer service expert, Michael Jordan lends his know-how to the team at McDonald's, as he equates his skills on the basketball court to serving fast food.
Bad Vibes
Difficult customer Karen gets more than she bargained for when she orders an intimate object from a company called Heavenly Heathens Adult Toys. Emphasis on the Heathens. Now Karen has a bone to pick with Heavenly Heathen’s top Customer Service Representative, Dana.
I Just Work Here
This customer service training film from Roundtable Productions "I Just Work Here" (1963) was written by Marvin Wald and directed by Leon Gold. The film takes on the opinion that "the customer is always right", and presents a series of dialogues and scenarios illustrating the importance of empathy, understanding, and effective communication in customer service. It includes various interactions in different settings, such as a service company, a library, and a bank. Each scenario highlights the challenges and frustrations customers face and how service representatives can address these issues by being empathetic, understanding, and willing to help. The overall message emphasizes that seeing things from the customer's perspective and making an extra effort can lead to better outcomes and more positive interactions.